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How Agent Skills Turn Business Processes into Repeatable Automation

How Agent Skills Turn Business Processes into Repeatable Automation

by CPI Staff | Aug 17, 2026 | AI Agents, AI for Business & AI Strategy, Blog, Microsoft Agent Framework

In this blog post How Agent Skills Turn Business Processes into Repeatable Automation we will explain how organisations can stop rebuilding the same AI instructions for every task and start turning proven business procedures into reusable automation. This matters...
How to Add Human Approval to Microsoft Foundry Agent Workflows

How to Add Human Approval to Microsoft Foundry Agent Workflows

by CPI Staff | Aug 16, 2026 | AI Governance & Risk Management, Blog, Microsoft Agent Framework, Microsoft AI Foundry

In this blog post How to Add Human Approval to Microsoft Foundry Agent Workflows we will explain how to stop a useful AI automation from turning into an expensive or risky mistake without someone checking it first. At a high level, human approval creates a controlled...
Microsoft Teams Guest Access vs External Access for Business

Microsoft Teams Guest Access vs External Access for Business

by CPI Staff | Aug 16, 2026 | Blog, Entra ID, Microsoft 365 Security, Microsoft Teams

In this blog post Microsoft Teams Guest Access vs External Access for Business we will explain why choosing the wrong collaboration setting can expose sensitive information, frustrate employees and leave former suppliers with access long after a project ends. At a...
When Should an AI Agent Remember a Customer and When to Forget

When Should an AI Agent Remember a Customer and When to Forget

by CPI Staff | Aug 16, 2026 | AI Agents, AI Governance & Risk Management, Blog

In this blog post When Should an AI Agent Remember a Customer and When to Forget we will explain how to give an AI agent enough memory to improve service without creating a privacy, security or customer trust problem. The challenge is familiar. Customers become...
Understanding the Agent Harness Behind Reliable AI Workflows

Understanding the Agent Harness Behind Reliable AI Workflows

by CPI Staff | Aug 16, 2026 | AI Agents, AI Governance & Risk Management, Blog

In this blog post Understanding the Agent Harness Behind Reliable AI Workflows we will explain the control layer that turns an AI model into a dependable business process. Without that layer, an impressive AI demonstration can quickly become an unreliable, expensive...
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Recent Posts

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