by CPI Staff | Jul 27, 2026 | AI Agents, AI Governance & Risk Management, Blog, OpenAI
In this blog post What Multi-Turn State Means for Your OpenAI Agent in Practice we will explain how an agent keeps track of an ongoing task, why that continuity matters, and what your team must control before using it with business data. Without multi-turn state,...
by CPI Staff | Jul 27, 2026 | AI Agents, AI Vendor Selection & Implementation, Blog, OpenAI
In this blog post How OpenAI Presence Moves Customer Service Agents Into Production we will explain why so many promising customer service AI pilots stall after the demo, how Presence addresses the production gap, and what technology leaders should check before...
by CPI Staff | Jul 27, 2026 | Azure, Blog, Cloud Cost & FinOps
In this blog post Why Your Azure Bill Keeps Growing and How to Reduce the Cost we will explain why cloud spending tends to creep upwards, where hidden waste usually sits, and how to regain control without damaging performance or security. The problem often starts...
by CPI Staff | Jul 27, 2026 | AI for Business & AI Strategy, AI Governance & Risk Management, AI Vendor Selection & Implementation, Blog
In this blog post How a Senior Forward Deployed Engineer Turns AI Ideas Into Results we will show how promising AI concepts become secure, useful systems. Many businesses already have ideas and demonstrations, but progress stalls when nobody can connect the technology...
by CPI Staff | Jul 27, 2026 | Blog, Essential 8, Microsoft 365, Microsoft 365 Security
In this blog post How to Reduce Microsoft 365 Security Risk Without New Licences we will explain how to close common security gaps by configuring the tools your business is already paying for. Many organisations assume better security requires another Microsoft...
