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How to Design AI Conversations Around Real Business Processes

How to Design AI Conversations Around Real Business Processes

by CPI Staff | Aug 12, 2026 | AI Agents, AI for Business & AI Strategy, AI Governance & Risk Management, Blog

In this blog post How to Design AI Conversations Around Real Business Processes we will explain how to turn an AI chat experience into a controlled workflow that reduces delays, rework and operating costs. Many AI projects look impressive in a demonstration but...
How to Evaluate Groundedness Tool Accuracy and Task Completion

How to Evaluate Groundedness Tool Accuracy and Task Completion

by CPI Staff | Aug 12, 2026 | AI Agents, AI Governance & Risk Management, Blog, Microsoft AI Foundry

In this blog post How to Evaluate Groundedness Tool Accuracy and Task Completion we will explain how to determine whether a Microsoft Foundry agent is genuinely ready for business use, rather than simply impressive in a demonstration. The problem is that an agent can...
Microsoft Entra ID Security Settings Every Business Should Review

Microsoft Entra ID Security Settings Every Business Should Review

by CPI Staff | Aug 12, 2026 | Blog, Entra ID, Essential 8, Microsoft 365 Security

In this blog post Microsoft Entra ID Security Settings Every Business Should Review we will explain which identity controls deserve attention, why they matter and how they reduce security risk without making work unnecessarily difficult. If staff can access Microsoft...
How Agent Harness Keeps Azure AI Workflows Under Human Control

How Agent Harness Keeps Azure AI Workflows Under Human Control

by CPI Staff | Aug 12, 2026 | AI Agents, AI Governance & Risk Management, Blog, Microsoft Agent Framework

In this blog post How Agent Harness Keeps Azure AI Workflows Under Human Control we will explain how to automate complex work while keeping people involved in the decisions that carry financial, security or compliance risk. This matters because AI becomes risky when...
When to Reuse a Live AI Sandbox and When Your Team Should Start Fresh

When to Reuse a Live AI Sandbox and When Your Team Should Start Fresh

by CPI Staff | Aug 12, 2026 | AI Agents, AI Governance & Risk Management, Blog, Cloud Security

In this blog post When to Reuse a Live AI Sandbox and When Your Team Should Start Fresh we will explain how to balance speed, cost and security when AI agents need a working environment. The decision sounds simple. Keep the existing sandbox if the work is continuing,...
Designing Safe AI Agent Loops for Customer Service Operations

Designing Safe AI Agent Loops for Customer Service Operations

by CPI Staff | Aug 12, 2026 | AI Agents, AI for Business & AI Strategy, AI Governance & Risk Management, Blog

In this blog post Designing Safe AI Agent Loops for Customer Service Operations we will explain how AI agents complete multi-step work, where unsafe loops create business risk, and which controls keep automation within sensible boundaries. The basic idea is...
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