by CPI Staff | Aug 14, 2026 | AI Agents, AI Governance & Risk Management, Blog, Microsoft Agent Framework
In this blog post Microsoft Agent Framework and Durable AI Agents for IT Leaders we will explain why an AI pilot can look impressive in a demonstration but fall apart when it meets a real business process. The problem is rarely the AI model itself. The problem is that...
by CPI Staff | Aug 14, 2026 | AI Agents, AI Governance & Risk Management, Blog, Microsoft Agent Framework
In this blog post MCP A2A and Semantic Memory Capabilities Every CIO Should Track we will explain how three important Microsoft Agent Framework capabilities could change the cost, usefulness and risk of business AI. Many organisations already have promising AI pilots....
by CPI Staff | Aug 14, 2026 | AI Agents, Azure Foundry, Blog, Microsoft Agent Framework
In this blog post What Azure AI Agent Server GA Means for Enterprise AI Agents we will explain why the general availability milestone matters, how the technology works, and what technology leaders should check before putting an AI agent into a live business process....
by CPI Staff | Aug 14, 2026 | AI Agents, AI for Business & AI Strategy, AI Governance & Risk Management, Blog
In this blog post Should Your AI Agent Remember Every Customer Conversation Forever we will explain why giving an AI agent unlimited memory can create more problems than it solves. Customers may appreciate not having to repeat themselves, but they will not appreciate...
by CPI Staff | Aug 13, 2026 | AI Agents, AI for Business & AI Strategy, AI Governance & Risk Management, Blog
In this blog post How AI Conversation Memory Affects Cost Security and Service we will explain why an AI assistant that remembers too much can quietly increase bills, expose sensitive information and frustrate customers. The problem often appears after a successful...
by CPI Staff | Aug 13, 2026 | AI Agents, AI Governance & Risk Management, Blog, Microsoft Agent Framework
In this blog post Build a Service Desk Triage Agent with Microsoft Agent Framework we will show how to reduce ticket backlogs, improve response times and stop skilled IT staff wasting hours manually sorting support requests. The problem is rarely a lack of effort....
